Please pay by PayPal or through Etsy immediately upon placing your order. Payment must be paid in full and have cleared before your order is posted out to you.

Books, lino prints, illustrations and greetings cards:
These will be despatched to you by 2nd class post in the UK and by airmail to the rest of the world. Items will be despatched within 2 working days of your order.

Digital downloads:
Etsy will deliver your digital download to you as soon as they have confirmed your payment.

If the buyer does not reside in the UK, then it is the responsibility of the buyer to check all customs charges before ordering and paying for the item. All customs charges are the responsibility of the buyer, and must be paid for by the buyer.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.


Why I Need Your Information and How I Use It

I need your postal address information in order to send you your goods. The only time this information is used is to write it on your envelope.


Information Sharing and Disclosure

Naturally, as you are buying from me through Etsy then I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.


Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I am required to retain this information to comply with my legal and regulatory obligations, to calculate my accounts, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 2 years.


Transfers of Personal Information Outside the EU

Apart from with Etsy, your information is not shared with any other parties.


Your Rights

You have the right to access and receive a copy of the personal information I hold about you by contacting me using Etsy messaging.